Shipping & Returns
Nationwide delivery, transparent policies, and hassle-free returns on commercial ice equipment.
Free Shipping
Nationwide delivery on commercial ice machines
644+ Models
Manitowoc, Scotsman, Hoshizaki & more
Expert Support
Mon–Fri 8am–6pm EST
1,600+ Reviews
Trusted by foodservice operators
Shipping Methods
Standard (3–7 days) and Express Overnight options. Freight delivery for large commercial units.
Processing Times
Orders processed within 1–3 business days after payment verification.
Delivery Estimates
Delivery times vary by location. Tracking provided when your order ships.
Tracking Orders
Once your order ships, you will receive a tracking number by email. You can also view tracking in your account dashboard.
Contact sales@icemachineforsale.com for delivery updates.
Damaged Items
Inspect shipments upon delivery. Report damage within 48 hours with photos to sales@icemachineforsale.com. We will arrange replacement or refund at no extra cost.
Returns & Refunds
Commercial ice machines may be returned within 30 days of delivery if unused, in original packaging, with all accessories. A Return Authorization (RA) number is required. Restocking fee up to 15% may apply.
Exchanges
Need a different model? Contact our team before returning. We will help you find the right ice machine for your operation.
Frequently Asked Questions
Do you ship to all 50 states?
Yes. We deliver commercial ice machines nationwide across the United States.
What is your return window?
30 days from delivery for unused equipment in original packaging with RA approval.
Who pays return shipping?
Return shipping is the customer's responsibility unless the return is due to our error or a defective product.
How do I track my order?
Tracking is emailed when your order ships. Check your account dashboard for updates.
Need Help With an Order?
Our support team is ready to assist.