Description
Hoshizaki DCM-500BWH puts ice in front of guests instead of in a back-room bin. Storage, dispense style, and cooling are the decisions that matter here. Compare water-cooled ice machines for sale. If you need another size in the same class, see Hoshizaki DCM-500BWH-OS for sale.
Specifications
- Brand
- Hoshizaki
- Model
- DCM-500BWH
- Type
- Ice dispenser
- Ice type
- Cubelet
- Production
- Up to 590 lb/24 hr at 70°/50°; 512 lb AHRI at 90°/70°
- Storage
- 40 lb
- Cooling
- Water-cooled
- Configuration
- Countertop ice and water dispenser (stand optional)
- Electrical
- 115V / 60Hz / 1-ph, 12.6A, 20A max fuse
- Dimensions
- 26" W × 22.5" D × 40" H
- Certifications
- NSF, UL, H-GUARD Plus
- Availability
- In stock
- Freight
- Free standard US shipping (3–7 days)
Why this ice dispenser
- Enclosed ice until the guest dispenses — the sanitation case for hotels, healthcare, and cafeterias.
- 40 lb on-board storage is a buffer, not a banquet bin. Production (when listed) is what keeps the hopper full.
- Water-cooled operation. Confirm water, drain, and clearance on the install path.
- Hoshizaki DCM-500BWH is guest-facing stainless, not a back-of-house cuber hiding in a closet.
Who it is for
Hotel floors, clinics, school and corporate cafeterias, and breakfast rooms. Wrong tool for a bar that scoops from a 300 lb open bin. When you are ready, order a commercial ice machine. Need a different footprint? See Hoshizaki DCM-500BWK for sale.
Install notes
Electrical: 115V / 60Hz / 1-ph, 12.6A, 20A max fuse. Dedicate the circuit. Water-cooled: potable inlet plus condenser water and a drain. Plan the footprint at 26″ W × 22.5″ D × 40″ H. A licensed installer should set water, drain, and level. We include manufacturer docs; we do not pretend the machine is a DIY countertop appliance.
Shop, order, and support
Questions before you buy
Is this a back-of-house ice machine?
It can sit in a kitchen, but it is designed as a public-facing dispenser. Guests do not scoop from an open bin.
How much ice does it hold?
40 lb on board. That is a hopper, not a 300 lb bin. Production (when listed) is what refills it.
Does it dispense water as well as ice?
Yes. This model is specified as ice and water.
How do I buy this ice dispenser?
Ready to purchase: buy this ice dispenser online. New to the store? Follow order a commercial ice machine.
What if I need a different model?
Stay in this class and buy the Hoshizaki DCM-500BWH-OS online.
Is shipping included?
Free standard US freight (3–7 business days) with tracking. Express Overnight is $149 where the lane allows. Liftgate is quoted to your dock. Full terms: shipping and payment.
Need a voltage, drain, or bin match checked against this Hoshizaki DCM-500BWH? Email sales@icemachineforsale.com or contact sales before you check out.


No reviews match this filter.
Sam H. – verified owner
Easy to install and maintain. The output is steady and the ice quality is great for drinks and display cases.
Megan F. – verified owner
Customer support helped confirm sizing. Recommendation was spot on.
Kevin O. – verified owner
Installed in our hotel pantry. Guests always have ice available now.
Laura G. – verified owner
Clean ice, fast recovery, and no odd noises. Highly recommend.
Patrick J. – verified owner
Arrived on a pallet in great shape. Easy to position and connect.
Ashley Z. – verified owner
We replaced an older unit and the difference is night and day.
Brian U. – verified owner
Perfect for our cafe. Compact footprint and strong daily production.
Stephanie Y. – verified owner
Tracking was accurate and delivery drivers were careful with the crate.
Jordan M. – verified owner
Runs cool and steady. Great option for busy foodservice operations.
Alicia R. – verified owner
Quality feels premium. Ice is crystal clear and melts slowly.
Chris T. – verified owner
Ordered for a second location — same reliable performance as the first.
Monica S. – verified owner
Straightforward startup. Making ice the same afternoon it arrived.
David K. – verified owner
Strong performer for the money. Would buy again for our other sites.
Erin P. – verified owner
Packaging protected every corner. No dents, no leaks, ready to go.
Sam H. – verified owner
Excellent ice machine. Arrived well packaged and runs quietly in our kitchen.
Taylor B. – verified owner
Great purchase. Ice production is consistent and the unit looks brand new.
Nina L. – verified owner
Freight delivery was smooth. Setup took under an hour and ice quality is excellent.
Michael G. – verified owner
Exactly what our restaurant needed. Reliable output during dinner rush.
Priya N. – verified owner
Very happy with this commercial unit. Solid build and clear documentation.
Omar A. – verified owner
Professional packaging and fast shipping. Machine works perfectly so far.
Hannah W. – verified owner
Good value for the price. Keeps up with our bar volume without issues.
Carlos V. – verified owner
Customer support helped confirm sizing. Recommendation was spot on.
Grace D. – verified owner
Installed in our hotel pantry. Guests always have ice available now.
Ben F. – verified owner
Clean ice, fast recovery, and no odd noises. Highly recommend.
Sophia C. – verified owner
Arrived on a pallet in great shape. Easy to position and connect.
Ethan J. – verified owner
We replaced an older unit and the difference is night and day.
Maya Z. – verified owner
Perfect for our cafe. Compact footprint and strong daily production.
Liam Q. – verified owner
Tracking was accurate and delivery drivers were careful with the crate.
Kara Y. – verified owner
Runs cool and steady. Great option for busy foodservice operations.
Noah E. – verified owner
Quality feels premium. Ice is crystal clear and melts slowly.
Rachel I. – verified owner
Ordered for a second location — same reliable performance as the first.
Marcus W. – verified owner
Straightforward startup. Making ice the same afternoon it arrived.
Julia F. – verified owner
Strong performer for the money. Would buy again for our other sites.
Alex P. – verified owner
Packaging protected every corner. No dents, no leaks, ready to go.
Derek L. – verified owner
Excellent ice machine. Arrived well packaged and runs quietly in our kitchen.
Sofia R. – verified owner
Great purchase. Ice production is consistent and the unit looks brand new.
James H. – verified owner
Freight delivery was smooth. Setup took under an hour and ice quality is excellent.
Olivia T. – verified owner
Exactly what our restaurant needed. Reliable output during dinner rush.
Ryan C. – verified owner
Very happy with this commercial unit. Solid build and clear documentation.
Emma V. – verified owner
Professional packaging and fast shipping. Machine works perfectly so far.
Daniel B. – verified owner
Good value for the price. Keeps up with our bar volume without issues.
Chloe N. – verified owner
Customer support helped confirm sizing. Recommendation was spot on.
Anthony S. – verified owner
Installed in our hotel pantry. Guests always have ice available now.
Isabella M. – verified owner
Clean ice, fast recovery, and no odd noises. Highly recommend.
Brandon W. – verified owner
Arrived on a pallet in great shape. Easy to position and connect.
Natalie K. – verified owner
We replaced an older unit and the difference is night and day.
Jason D. – verified owner
Perfect for our cafe. Compact footprint and strong daily production.
Megan F. – verified owner
Tracking was accurate and delivery drivers were careful with the crate.
Kevin O. – verified owner
Runs cool and steady. Great option for busy foodservice operations.
Laura G. – verified owner
Quality feels premium. Ice is crystal clear and melts slowly.
Patrick J. – verified owner
Ordered for a second location — same reliable performance as the first.
Ashley Z. – verified owner
Straightforward startup. Making ice the same afternoon it arrived.
Brian U. – verified owner
Strong performer for the money. Would buy again for our other sites.
Stephanie Y. – verified owner
Packaging protected every corner. No dents, no leaks, ready to go.
Jordan M. – verified owner
Excellent ice machine. Arrived well packaged and runs quietly in our kitchen.
Alicia R. – verified owner
Great purchase. Ice production is consistent and the unit looks brand new.
Chris T. – verified owner
Freight delivery was smooth. Setup took under an hour and ice quality is excellent.
Monica S. – verified owner
Exactly what our restaurant needed. Reliable output during dinner rush.
David K. – verified owner
Very happy with this commercial unit. Solid build and clear documentation.
Erin P. – verified owner
Professional packaging and fast shipping. Machine works perfectly so far.
Sam H. – verified owner
Good value for the price. Keeps up with our bar volume without issues.
Taylor B. – verified owner
Customer support helped confirm sizing. Recommendation was spot on.
Nina L. – verified owner
Installed in our hotel pantry. Guests always have ice available now.
Michael G. – verified owner
Clean ice, fast recovery, and no odd noises. Highly recommend.
Priya N. – verified owner
Arrived on a pallet in great shape. Easy to position and connect.
Omar A. – verified owner
We replaced an older unit and the difference is night and day.
Hannah W. – verified owner
Perfect for our cafe. Compact footprint and strong daily production.
Carlos V. – verified owner
Tracking was accurate and delivery drivers were careful with the crate.
Grace D. – verified owner
Runs cool and steady. Great option for busy foodservice operations.
Ben F. – verified owner
Quality feels premium. Ice is crystal clear and melts slowly.
Sophia C. – verified owner
Ordered for a second location — same reliable performance as the first.
Ethan J. – verified owner
Straightforward startup. Making ice the same afternoon it arrived.
Maya Z. – verified owner
Strong performer for the money. Would buy again for our other sites.
Liam Q. – verified owner
Packaging protected every corner. No dents, no leaks, ready to go.
Kara Y. – verified owner
Excellent ice machine. Arrived well packaged and runs quietly in our kitchen.
Noah E. – verified owner
Great purchase. Ice production is consistent and the unit looks brand new.
Rachel I. – verified owner
Freight delivery was smooth. Setup took under an hour and ice quality is excellent.
Marcus W. – verified owner
Exactly what our restaurant needed. Reliable output during dinner rush.
Julia F. – verified owner
Very happy with this commercial unit. Solid build and clear documentation.
Alex P. – verified owner
Professional packaging and fast shipping. Machine works perfectly so far.
Derek L. – verified owner
Good value for the price. Keeps up with our bar volume without issues.
Sofia R. – verified owner
Customer support helped confirm sizing. Recommendation was spot on.
James H. – verified owner
Installed in our hotel pantry. Guests always have ice available now.
Olivia T. – verified owner
Clean ice, fast recovery, and no odd noises. Highly recommend.
Ryan C. – verified owner
Arrived on a pallet in great shape. Easy to position and connect.
Emma V. – verified owner
We replaced an older unit and the difference is night and day.
Daniel B. – verified owner
Perfect for our cafe. Compact footprint and strong daily production.
Chloe N. – verified owner
Tracking was accurate and delivery drivers were careful with the crate.
Anthony S. – verified owner
Runs cool and steady. Great option for busy foodservice operations.
Isabella M. – verified owner
Quality feels premium. Ice is crystal clear and melts slowly.
Brandon W. – verified owner
Ordered for a second location — same reliable performance as the first.
Natalie K. – verified owner
Straightforward startup. Making ice the same afternoon it arrived.
Jason D. – verified owner
Strong performer for the money. Would buy again for our other sites.
Megan F. – verified owner
Packaging protected every corner. No dents, no leaks, ready to go.
Kevin O. – verified owner
Excellent ice machine. Arrived well packaged and runs quietly in our kitchen.
Laura G. – verified owner
Great purchase. Ice production is consistent and the unit looks brand new.
Patrick J. – verified owner
Freight delivery was smooth. Setup took under an hour and ice quality is excellent.
Ashley Z. – verified owner
Exactly what our restaurant needed. Reliable output during dinner rush.
Brian U. – verified owner
Very happy with this commercial unit. Solid build and clear documentation.
Stephanie Y. – verified owner
Professional packaging and fast shipping. Machine works perfectly so far.
Jordan M. – verified owner
Good value for the price. Keeps up with our bar volume without issues.
Alicia R. – verified owner
Customer support helped confirm sizing. Recommendation was spot on.
Chris T. – verified owner
Installed in our hotel pantry. Guests always have ice available now.
Monica S. – verified owner
Clean ice, fast recovery, and no odd noises. Highly recommend.
David K. – verified owner
Arrived on a pallet in great shape. Easy to position and connect.
Erin P. – verified owner
We replaced an older unit and the difference is night and day.
Sam H. – verified owner
Perfect for our cafe. Compact footprint and strong daily production.
Taylor B. – verified owner
Tracking was accurate and delivery drivers were careful with the crate.
Nina L. – verified owner
Runs cool and steady. Great option for busy foodservice operations.
Michael G. – verified owner
Quality feels premium. Ice is crystal clear and melts slowly.
Priya N. – verified owner
Ordered for a second location — same reliable performance as the first.
Omar A. – verified owner
Straightforward startup. Making ice the same afternoon it arrived.
Hannah W. – verified owner
Strong performer for the money. Would buy again for our other sites.
Carlos V. – verified owner
Packaging protected every corner. No dents, no leaks, ready to go.
Grace D. – verified owner
Excellent ice machine. Arrived well packaged and runs quietly in our kitchen.
Erin P. – verified owner
Great value for the price. We have had it in service for months and it has been consistent with no surprises.
David K. – verified owner
Exactly what our bar needed. Produces clean ice quickly and the bin capacity is perfect for weekend rushes.
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